Then, assign the Enterprise E5 or Phone System add-on licenses to users in the Microsoft 365 admin center. Office 365 Enterprise E5 includes the Phone System add-on, so you can proceed to checkout. If so, you don't need to buy a Calling Plan. Do you have a service provider that provides on-premises PSTN connectivity for hybrid users? To learn how, see Assign Microsoft Teams add-on licenses. For more help, contact support or ask a question in the Microsoft Teams Community. You assign a plan to each user in the Microsoft 365 admin center. If the mobile number is not already an alias on another Microsoft account, it will be added to your Microsoft account as an alias and you can use it to sign in to your account going forward. After you select the Calling Plan you need, proceed to checkout. You can buy and assign different Calling Plans to different users, depending on the needs of your organization. To learn more, see Microsoft Teams add-on licensing.Īfter you buy Phone System licenses, you can buy the Calling Plan by signing in to the Microsoft 365 admin center, choose Billing > Purchase services > Add-on subscriptions, and then clicking Buy now. Visit Country and region availability to find out about monthly minutes available for each organization in each country/region.ĭepending on your plan, you may need to buy more add-ons before you can buy Phone System licenses. All calls exceeding these minutes are billed per minute. For example, if you have 100 users located in the same country/region with a 120 minutes Domestic Calling Plan assigned, they share a pool of 12,000 minutes.
MICROSOFT OFFICE 365 SUPPORT PHONE NUMBERS LICENSE
For more information, see Phone System and Calling Plans.ĭomestic Calling Plan: Licensed users can call out to numbers located in the country/region where they are assigned in Microsoft 365 or Office 365.ĭomestic and International Calling Plan: Licensed users can call out to numbers located in the country/region where their Microsoft 365 or Office 365 license is assigned to the user based on the user's location, and to international numbers in 196 countries/regions.Īll users in the same country/region (this is the user country location defined in the licensing area of the Microsoft 365 admin center) with the same Calling Plan share a pool of minutes.
Our experts can answer questions, provide more information, and help you understand what Microsoft 365 can do for your business. Calls to other Skype for Business and Microsoft Teams users are free, but if you want your users to be able to call regular phones, and you don't already have a service provider to make voice calls, you need to buy a Calling Plan. Microsoft 365 Contact Me Fill out the form and we’ll have a Microsoft 365 sales expert give you a call.
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